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Marketing trick 7: Use the internet

Publishing a website can be a lot cheaper than making a TV advertisement. That's why so many food companies now use the internet to interest young people in their food brands. They use flashy animation to make products look really cool, even if the products are just sugary water or fatty snacks. It's amazing what a bit of animation will do to make products look good!

Company websites are designed to be especially interesting to young people with games, prizes and link-ups to popstars and sports stars. Some of the websites offer gifts, downloadable screensavers, games, software or mobile phone ringtones.

You can't get access to some websites unless you've bought a particular food product. For these, people have to enter a code from a product wrapper, to gain access to exclusive parts of the company's website. Why do they do this? To make you buy their food and try it. They hope that you'll keep going back for more, even when the website has changed.

Star Wars promotion for sweets

The last Star Wars film illustrates how companies like to link their food brands with popular films. The food companies hope that their products will look exciting and interesting to young people.

In this example, a sweets manufacturer hooked up with the company that promotes Star Wars. For this website, users had to buy sweets to be able to get a code number from the packet to find out if they had won a Star Wars prize.

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Young people often visit these websites on their own, or when they're with friends, so there isn't anyone around to explain if the marketing is misleading, or gives an unfair message about the quality of the products. So if a food company that sells unhealthy food tells young people on a website that its food is healthy, who's going to stop them? Sadly, the answer is: Nobody.

Perhaps the biggest benefit for food companies is that no-one can complain about internet marketing (unless a company is doing something illegal). In the UK, the Advertising Standards Authority is the organisation you can complain to about TV advertising or ads in magazines. But they refuse to control websites.

Lollies

One website promoting lollies encourages you to eat lollies because they are 'good for you'. The website claims that vitamin C (some of the lollies contained added vitamin C) can: prevent and treat the common cold; fight bacteria and viruses; help speed up the healing of cuts and grazes and help to maintain healthy blood vessels. Most of these claims would not be allowed if they appeared in a magazine or television advertisement. But on the internet, companies are not controlled. Beware of what you read!

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When the Food Commission undertook a survey of food marketing on the internet, in June 2005, it found that most food marketing websites aimed at young people are for foods such as sweets, lollies, sugary fizzy drinks, burgers and chips. No surprise there. But what chance do healthier foods have of getting any attention when the focus is on the unhealthy ones?

Here is a list of the techniques used on websites to target young people with marketing messages relating to less healthy food brands:

  • E-cards: electronic postcards that you can send to your friends by email. The cards often display images and logos of products and act as adverts.

  • Surveys: these are posted on many websites and ask for personal information of the user, such as their name and address.

  • Registration: many websites require a young person to register before being allowed into exclusive areas of the website. It also means that the company can get your email address so that they can carry on marketing to you.

  • Recommendations: Users are encouraged to recommend the website to their friends. By telling a friend about the site, collectable points may be awarded to the user, who can then spend them within the website.

  • Buddy Icons: downloadable icons used on MSN Messenger (an online chat service). Some are designed by companies to advertise at you while you chat.

  • Downloadable ring tones: nine out of UK secondary school children own a mobile phone. Many websites offer free ringtones, sometimes accessible only with a code from a product wrapper. One burger company even gives away free ringtones of its own advertising theme tune. They want you to advertise to yourself every time you get a call from your friend!

  • Downloadable software and online games: young people are also encouraged to purchase products in order to obtain a code that can be used to download software or play games. Some of the codes can only be used once, so you have to keep on buying products in order to get your 'free' gifts.

  • Screensavers and wallpapers: Users can download screen-savers and wallpaper for their computers. These often have marketing messages built in, to make sure that you advertise the product to yourself every time you turn on your computer!

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Related links

Food companies snare children in their webs A report about how food companies target young people with unhealthy food using websites, published by the Food Commission (2005)

Snagged in the Web: Advertising Junk Food to Children on the Internet A survey examining the different techniques used by food companies to attract young people, published by Sustain (2005)

The Advertising Standards Authority website The Advertising Standards Authority tries to ensure advertising is honest and fair, but they won't take any action to protect you from unfair claims made on company websites!

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Activity sheets

Click here to download activity sheets on the subject of food marketing.

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Published 23/02/06