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Marketing trick 5: Call in the professionals

Adman encourages you to 'Buy This Now'!If a company gets stuck with their marketing, they call in a professional.

Sometimes this is to add a bit of glamour to a marketing campaign. Or maybe the company hires an expert in spin.

Find out more by clicking on the links.

Hire a cartoon star to promote the product

Hire the specialists who sell character licences

Use star attraction

Hire Public Relations (PR) staff

Create spin and pay for advertorial

Use every trick in the book!

Activity sheets on food marketing

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Hire a cartoon character to promote the product...

Nine popular children's characters that have been used to promote foodLots of foods look very similar. So if a food company wants to attract attention to their own products, they have to find ways to make the packaging more eye-catching. They can make the label very colourful, or use tempting descriptions. They can put a competition or a game on the packaging, or they can give away a free toy with the food. To attract children, many companies put famous cartoon characters onto the packaging.

The picture shows just a few of the cartoon characters who have been used to promote food in recent years. The characters are owned by media companies, who charge a fee for the characters to appear on products. They sell licenses for companies to use the characters, so this form of marketing is called 'character licensing'.
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Hire the specialists who sell character licences

Photo of the 2003 character licensing trade show at the Business Design Centre, LondonEvery year, marketing people get together at trade shows to sell characters to appear on products such as toys, t-shirts and food. This is a picture of one of the shows. It's called a 'character licensing event'. Companies who own the legal rights to certain films, cartoon characters and pop bands sell the right to use their pictures on products.

Here are some of the things that character licensing companies do at the trade shows:

  • Dress up in costumes, such as Bob the Builder, the Tweenies, the Incredible Hulk or Spiderman, in order to attract attention to their stalls.
  • Discuss which pop stars to put on snack packets to convince teenagers that they're cool.
  • Find out which new film releases are likely to help sell the most products, and then do deals for pictures to appear on t-shirts, pens, posters, toys, drinks, cakes and other food and drink products.

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Lord of the Rings food productsUse film star attraction

Do elves eat margarine? Do wizards drink fizzy pop? Do dwarves eat crisps? Do black riders put brown sauce on their chips? Do hobbits chomp on jelly sweets?

Of course not! So why do characters from the film Lord of the Rings appear on packets of margarine, crisps, fizzy pop, brown sauce and jelly sweets?

The answer is that the film company who made Lord of the Rings makes millions of pounds from selling the characters to appear on products. Adding a bit of film-star glamour and excitement makes products seem more attractive.
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Hire some public relations (PR) staff

'Everyone knows fruit is good for you' says this leaflet. They're right. But who wrote this leaflet? Why are they reminding you of something you already know? Are they selling oranges? Put your mouse over the leaflet to find out.

Hold your mouse over the leaflet to see how a tea company links healthy fruit to claimed health benefits of drinking tea

This leaflet was written for a tea company trying to convince you that drinking tea is almost as healthy as eating an orange. Are they right?

What PR staff don't tell you is that the same tea company got into trouble for making similar claims - they put up posters in 2001 that said 'Go on, live a lot', and seemed to be saying that if you drink tea then you will live longer. The tea company was told to take the posters down.

Related links

Tea company misled tea-drinkers, says ASA The Food Commission reports on how the tea company misled the public (2002)

Healthy tea claims 'not proven' The BBC reports on how the tea company misled the public (2002)

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Create spin

A collection of press cuttings extolling the health benefits of products. But which ones are genuinely independent? It's very difficult to tellA lot of people don't trust what they read in adverts - they've learned that claims can be exaggerated. They would rather read an article where a journalist gives an independent judgement of the product.

Food companies want people to think positive thoughts about their products. They hire staff to talk to journalists, provide them with lots of information, and to write stories for magazines - all with a positive 'spin'.

These are real media cuttings promoting the health benefits of beer, chocolate, wine and tea. At least two of them were written by organisations paid to promote the products. What about the others? It's hard to tell. Spin is deliberately disguised as if it is real journalism.
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Pay for advertorial

A positive article about sugar... written by somebody who works for the sugar industryCompanies don't like it when journalists write independent articles. After all, the journalist might say something negative about the product.

One way companies get round this is to disguise advertising as 'advertorial'. This is a mixture of an article and an advert, either paid for or written by the company. Advertorial isn't independent. It is written to persuade you to buy a product.

The colour photo shows a magazine called Family Healthcare, published in 2004. One article, called 'Smiles to be Proud Of' claimed that eating sugar isn't much of a threat to teeth. Is it independent? Who wrote the article? Hold your mouse over the picture to find out.

If a magazine article tells you how good a product is and doesn't compare the product to other brands, beware! It's probably an advert in disguise, or some other kind of marketing.

Related links

Trust me, I'm a doctor! The Food Commission reports on dodgy health claims (2004)

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Use every trick in the book!

The marketer's job is to get you to buy more stuff - whether it's junk food, trainers, or the latest music download. They'll use every trick they can find to encourage you to think their product is cool and that you should part with your cash.

Stuff like trainers and music are OK - the only problem is that they may be expensive. But when it comes to marketing of food, most of that marketing is for unhealthy products, which affect your health.

Making unhealthy products with cheap ingredients such as water, sugar, fat, salt and additives means that companies have extra money to spare to spend on marketing. Because companies who produce healthier food spend more on quality ingredients, they just don't have the spare cash to do the same sort of marketing, to balance things out.

Related links

Child Catchers: The tricks used to push unhealthy food to your children What methods are used to target young people with marketing for unhealthy food? Read about 12 of the top methods in a report from Which? based on research by the Chew On This team. PDF file. (Copyright Which? 2005)

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Activity sheets

Click here to download activity sheets on the subject of food marketing.

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Published 15/03/06